Privacy Policy
We are committed to protecting your personal information and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or purchase our artisan tableware and kitchenware products.
1. Information We Collect
We collect information you provide directly when you make a purchase, create an account, or contact us. This includes your name, shipping and billing address, email address, phone number, and payment details. We also automatically collect technical information about your device and browsing activity through cookies and similar technologies.
2. How We Use Your Information
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To process and fulfill your orders, manage payments, and arrange delivery.
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To communicate with you regarding your order status, product care, and promotions (with your consent).
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To improve our website functionality, product offerings, and customer service.
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For fraud prevention and to comply with legal obligations.
3. Information Sharing
We do not sell your personal information. We share data only with trusted third-party service providers essential to our operations, such as payment processors and shipping carriers. These partners are contractually bound to protect your information.
4. Your Privacy Rights
Depending on your state of residence, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also have the right to opt-out of certain data processing activities. To exercise these rights, please contact us through our website.
5. Data Security
We implement reasonable and appropriate security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure.
6. Contact Us
For any questions about this Privacy Policy, please contact our customer service team through the contact form on our website.