FAQ

Q1: Are your bowls dishwasher, microwave, and oven safe?
A: Safety varies by material:

  • Ceramic Bowls: Most are dishwasher and microwave safe. They are generally NOT oven-safe unless explicitly stated as "oven-safe" on the product page.

  • Glass Bowls: Typically dishwasher, microwave, and freezer safe. Check product details for specific oven-safe temperature limits.

  • Wooden Bowls: Hand wash only. Do not submerge in water or put in the dishwasher, microwave, or oven. Clean with a damp cloth and mild soap, then dry immediately.

Q2: How should I care for and clean my wooden bowl to prevent cracking?
A: To maintain your wooden bowl:

  • Hand wash only with warm water and mild dish soap immediately after use. Do not soak.

  • Dry thoroughly with a towel and allow to air dry completely before storing.

  • Periodically condition with food-grade mineral oil or beeswax to prevent drying and cracking.

  • Avoid extreme temperature changes and direct heat.

Q3: Do you use food-safe glazes and finishes?
A: Absolutely. All our ceramic and glass products use lead-free, cadmium-free, and food-safe glazes. Our wooden bowls are finished with food-grade oils or natural lacquers that are non-toxic and safe for contact with food.

Q4: Can I order custom sizes or engravings?
A: We offer custom engraving on select wooden and ceramic bowls. Please contact our customer service team before ordering to discuss options, pricing, and lead times. Custom orders are final sale.

Q5: Why are there slight variations in color or texture?
A: Our ceramic and wooden bowls are often handmade or feature hand-applied glazes. These artisanal processes create beautiful, unique variations in color, glaze flow, and wood grain. These are not defects but characteristics of craftsmanship. Our product photos represent a typical example, but each piece is unique.

Q6: What is the best way to store my bowls to prevent chipping?
A: Store bowls separately, not stacked, especially if they are not perfectly nesting. Use felt or silicone bowl coasters between stacked bowls. Avoid placing heavy items on top of them.